Information and Referral Services:

Intake workers answer phone calls and meet with the general public to provide
information regarding any and /or all services available to address identified needs. Referrals may be made to outside agencies, if appropriate. Individuals with questions about community resources or needing agency services may contact an intake worker by telephone or in person.

The intake social worker will provide information regarding any/all services available to address identified needs. Referrals may be made to outside agencies, if appropriate. Individuals needing agency services will meet with our intake social worker to complete an application for services. All Child Protection reports are received by the intake social worker. Our agency also serves as the Common Entry Point for vulnerable adult reports.

The social worker is also available to explain the reporting statutes, answer any questions regarding agency practices and services, and discuss other resources and strategies for a family to utilize.